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Donor Relationship Management

[Recommended Book]

Asking about Asking

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By M. Kent Stroman, CFRE
Mastering the Art of Conversational Fundraising

Do you want to improve the results when you ask for charitable contributions? Have you ever wondered how to get free from assuming how to ask and guessing what to ask? Would you like to employ simple, effective, proven techniques for soliciting contributions and recruiting volunteers  Read more



[Tutorial]

Choosing Donor Software: Things to Remember

3
Average: 3 (2 votes)
By Christopher Logan
Director of Development, NPower Seattle
Originally published on the "ASmallChange.net" website

  • Don't have a Technology Plan? Now might be a good time to put one together. There are many resources available to assist you with this. Remember that this process will not just impact development — but other departments as well. A strong technology plan and strategy will ensure the best choice possible.
    •   Read more



[Tool]

Development Office Technology Evaluation

[On Demand Service]

An evaluation of your development office's technology includes a comprehensive review of the strengths and weaknesses of your current hardware, software, databases, and remote connections, as well as recommendations specifically designed for your staff and fundraising needs.   Read more



[Workshop]

Donor Cultivation Strategies [1.5 CFRE Credits]

February 6, 2013
Sponsored by: GrantStation.com
Webinar
Presenter: Linda Lysakowski, ACFRE

Many nonprofit organizations think fundraising is limited to sending out a letter, holding an event, or writing a grant proposal. Fundraising is really about the development of relationships. Relationship building takes time, whether the organization is approaching individuals, corporations, or foundations. In this webinar Linda Lysakowski will discuss tools, events, and activities that can be used to cultivate relationships with all of these constituencies, which can result in bigger gifts, more rewarding relationships, and increased involvement of donors  Read more



[Tutorial]

Donor Recognition Events

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By Linda Lysakowski, ACFRE
CAPITAL VENTURE CEO/President

One of the first etiquette lessons most parents teach their children is the importance of saying "please" and "thank you." For those of us working in the nonprofit field today, we are always asking for donations; we are accustomed to saying, "please." However, it is sometimes easy to forget to say "thank you" to our donors. So how do we say thank you in a way that is appropriate to our donors?

Why should you thank you donors? Not only is it good common sense and good etiquette. But on the asking side of the coin, it is much easier and cheaper to retain a current donor than it is to locate a new one! In fact, the Fundraising Effectiveness Project, currently being conducted by AFP and the Urban Institute, cite statistics that prove that finding a new donor costs more than six times the cost of keeping a current donor.  Read more



[Recommended Book]

Getting Started in Prospect Research

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By Meredith Hancks, MBA
What You Need to Know to Find and Who You Need to Find

Have you recently joined a new organization or found yourself with a new set of duties that include prospect research? Do you believe in the power of data to make informed decisions to help your organization raise more money? Do you want to participate as a valuable member of the fundraising team?  Read more



[Private Vault Tutorial]


Moves Management System

By Linda Lysakowski, ACFRE
CAPITAL VENTURE, CEO/President

Purpose of Moves Management:
While the philosophy of XYZ is to move all donors to a higher level, the Moves Management process is designed to focus on a select number of donors with the ability and interest to make significant gifts to XYZ. Moves Management is a process of carefully planned activity to advance the relationship of major donor prospects with XYZ. Moves Management involves a series of regular but unexpected contacts with the prospect. The prospective donor eventually comes to feel that XYZ is a meaningful part of their life.

Moves Management is customized for every prospect. It must be based on genuine concern for the prospective donor and always puts the donor's best interests above anything else, including the interests of XYZ. Furthermore, the Moves Management process always adheres to the strictest ethical codes and the Donor Bill of Rights.  Read more


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2.5
Average: 2.5 (2 votes)


[Recommended Book]

Nonprofit Essentials: Effective Donor Relations

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By Janet Hedrick
Your must-have guide to the art of relationship-building and donor-keeping

Publisher's Description:

Donors are the heartbeat of your nonprofit, partners in your organization's work, and supporters in its mission to change the world. Keeping them is essential to your nonprofit's survival; losing them means major losses for your organization's annual giving program, capital campaign efforts, and major and planned gifts.  Read more



[Private Vault Tool]


Prospect Profile Form

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A form to use for organizing and tracking information about individual donors.  Read more


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